Privacy Policy

01. Overview

FLEA Microphones s.r.o. ('FLEA Microphones', 'we', 'us', or 'our') respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website and engage with our products and services.

This policy applies to information collected through our website and through direct correspondence with us. It does not cover the practices of third-party websites or services that we link to. We encourage you to review the privacy policies of any third party you interact with.

02. Information We Collect

We aim to collect only the information necessary to operate our business and respond to your needs. The types of information we may collect include:

• Contact information you provide voluntarily, such as your name and email address, when you sign up for our newsletter or message us directly.
• Order information related to product inquiries and purchases, which may include your name, shipping address, and billing details handled by our payment providers.
• Technical information collected automatically, such as your browser type, device, and pages visited, gathered through cookies and similar technologies.

We do not seek sensitive personal data through our website. If you share any such information with us inadvertently, we will not use it for purposes beyond what is described in this policy.

03. How We Use Information

We use the information we collect for clearly defined, legitimate purposes:

• To respond to your inquiries and provide product support.
• To process orders and coordinate with our dealers and service partners.
• To send newsletters and updates, only where you have given consent.
• To improve our website, products, and customer experience.
• To comply with applicable legal obligations.

We do not sell your personal information to third parties.

04. Cookies

Our website uses cookies and similar technologies to keep the site functioning and to understand how it is used. Cookies are small text files stored on your device.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how features on our website function. We do not use cookies to identify you personally beyond what is necessary for site operation and analytics.

Where we use third-party analytics, those providers may set their own cookies subject to their own privacy policies.

05. Data Sharing

We share information only when it is necessary to deliver our services or where we are required to do so by law. In limited cases, we may share information with:

• Service providers who support our operations, such as email delivery and analytics, under appropriate confidentiality obligations.
• Payment processors, who handle transaction data under their own security and privacy standards.
• Authorities, where disclosure is required by applicable law or valid legal process.

Any third party we work with is expected to handle your information with care and in line with applicable privacy requirements.

06. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, or to resolve disputes.

When information is no longer needed, we delete it or anonymize it so that it can no longer be associated with you, unless retention is required for legal or accounting reasons.

07. Your Rights

Depending on where you live, you may have rights regarding your personal information. These may include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Withdraw consent to processing where we relied on your consent.
• Object to certain uses of your information.

To exercise any of these rights, contact us using the details in the Contact section below. We will respond in line with applicable legal timeframes.

08. Security

We take reasonable measures to protect the information we collect, including technical and organisational safeguards appropriate to its sensitivity.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and you share information with us at your own risk.

09. Contact

If you have questions about this Privacy Policy or how we handle your information, we welcome you to reach out.

For any privacy-related enquiry, email us at headquarters@flea-microphones.com and we will do our best to assist you.